alt mobile banking app | Banking on the go

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alt mobile

FAQs / Tips

Open an account in minutes, get personal finance in a snap or a covered card in a flash and even access over 135 services in a few minutes.

Payments & Transfers

Enjoy the utmost convenience and simplicity when making utility payments and domestic / international fund transfers.

Make payments for utilities, telecom, government, airlines and transport expenses
Transfer funds easily
Send to beneficiaries in the UAE irrespective of bank account
Beneficiary can collect funds from any DIB ATM without a banking card

Manage Your Money

Manage your finances via our app for a constantly updated overview of funds.

Establish savings goals
Track your funds progress
Monitor your spends (account & card)

On the go

Take your banking experience wherever you go with a single tap view, you can check your banking portfolio including accounts, cards, finances and perform transactions.

All-round Convenience

Stay on top of your banking relationship by using our timeline to view interactions and important banking events.

Use interactive maps to locate branches, ATMs and CCDMs
Schedule branch appointments
Contact the bank for a step-by-step guide

Scan the below QR code

A step-by-step guide on how to access alt mobile experience from the palm of your hand

Download alt mobile to your Smart Phone by visiting the App Store or Google Play, scan QR code.
Tap “Register” icon on the alt mobile login screen
Enter your Card & PIN details and verify
Enter USER ID & password
Enter the required Security Credentials

Any Questions?

What is DIB alt mobile?

DIB alt mobile is a mobile banking application, compatible with iPhone and Android Phone devices that enables you to conveniently access banking services by downloading it from App Store or Google Play.

How can I start using the DIB alt mobile?

You can download the application to any of the supported devices directly from App Store and Google Play.

Is downloading the Application free of charge?

Yes it is completely free of charge.

Do I have to enter my username/password every time I login to DIB alt mobile?

No, login via Touch ID and face ID features are available for you based on your device features which lets you access the app by easiest way. To enable this feature go to Setting - Security Settings - Touch ID/Face ID Settings.

If I don’t have alt online User Name and Password Can I use DIB alt mobile?

Yes you can register through your card no and pin number through DIB alt mobile or alt online.

If I am a DIB alt online customer, can I use DIB alt mobile?

Yes you can use it with the same user name and password.

Can I use the service while roaming?

Yes, you can use the service as long as you have Wi-Fi connectivity or subscribed data roaming service through your operator.

What is an MPIN?

MPIN is a 5-digit PIN code which enables you to access your DIB alt mobile easily and quickly without the need to create username/password or setting up a security profile. All you need is your card number and card PIN. An OTP will be sent on your DIB registered mobile phone, after which you will be able to setup a 5-digit PIN that you can use anytime to login to DIB alt mobile.

What are the services available on the DIB alt mobile?

View accounts, cards and finance details
Open investment deposit account
Request cheque book
Make card payments
Request e-mail statements
Setup card payments standing order instructions
Activate Card
Block Card
Fund transfers
Bill Payments
Manage your finances via spending limits and saving goals.
View your banking calendar

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Instant, Paperless, Digital