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Customer Charter


#All About You

We are committed to providing you, with banking that is simple to understand and delivered in a responsible manner in accordance with the highest standards of integrity.

We are here to serve you and in order to do that, we have created a Customer Charter – our promise to you.

  • To communicate with you in a way that is simple, personable, fair, and engaging.
  • We are ready to listen, learn, reflect and improve taking into account your needs - not just today but throughout your journey with us.

We are serious about your future – so let us take you there.