Your all-round home finance service
Visit multiple channels at your ease and convenience for all your post home-finance requests.
Refer table provided below for channel listing, process to be followed and important notes. In case any transaction you wish to undertake is not mentioned, please contact our Call Center for further details.
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From document copies to a change in payment method, our team is equipped to cater to all your requirements. Please note that fees are subject to change at the discretion of the bank after prior notifying the customers. If any transaction you wish to undertake is not mentioned, please contact our Call Center for further details.
Show MoreIn a constant effort to make life easier for our valued customers, the Home Finance Center offers a number of Self-Service Channels available from the comfort of your home or office.
Reach our team:
Requests | Documentation Required |
---|---|
Liability Letter Request |
|
Partial Settlement |
|
No Objection Certificate (NOC) |
*You may be requested for additional documents based on requested NOC requirement. |
Refund Requests |
|
Government Housing Programs Milestone Payments* |
*All documents (except Customer Request Form & KFS) to be signed by all 3 parties |
Change in Installment Recovery Date |
|
Defer Monthly Installment |
*You may be requested for current income documents should DSR exceed 50%. |
Addition/Removal of Co-applicant or Co-financee |
*You may be requested for current income documents for DSR calculations. |
Increase/Decrease in Tenor |
*You may be requested for Life takaful policy extension from the Takaful provider. |
Change of Bank Account |
|
Detailed request table provided above
FOR CUSTOMERS: (With Online Banking)
Notes