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Signature Debit Card

  • Global
    Customer Service
  • Purchase Protection
    On Payments
Request Callback Find a branch

For Fees & Charges, click here

It's your signature style.

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Travel well with the card that offers you more in terms of hotels, travel benefits, Takaful (Islamic insurance) coverage and more.

aayan-benefits

Benefits

As a Signature card holder, you will enjoy all the benefits of being an Aayan Exclusive Banking customer. With a wide selection of wealth management benefits ranging from financing and investment opportunities to your own Relationship Manager, and several lifestyle and travel privileges as well.

List of Aayan Privileges:

  1. Aayan Exclusive Banking Centres
  2. Relationship Manager
  3. Investments
  4. Deposits
  5. Home Finance
  6. Auto Finance
  7. Personal Finance
  8. Special Teller Services
  9. Signature Debit Card
  10. Prime Signature Credit Card
  11. Lockers in DIB Branches
  12. Lifestyle Privileges
  13. Concierge Services

For details, visit here

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extended-warranty

Extended Warranty

Every purchase on your card (where applicable) guarantees you an automatic 12-month warranty, over and above the manufacturer warranty.

Benefit from an automatic doubling of the manufacturer’s warranty (subject to a maximum of 24 months) against mechanical breakdown over and above the manufacturer’s warranty on new electrical household products when you shop with your Signature Debit Card. For details, visit here visamiddleeast.com/signature

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travel-in-style

Travel In Style

With multi-trip travel insurance, you as the cardholder and your family are covered on all trips up to 90 days.Visit https://cardholderbenefitsonline.com/ to check T&C’s of COVID-19 cover and to download the insurance certificate.

For any claims, you should email creditcardclaims@crawco.me with the following information:

  • Cardholder’s name
  • First 9 digits of covered card number
  • Cardholder’s address
  • The policy or section under which the claim applies
  • Brief details of the claim.
  • This will start the claim process.

  1. VISA Luxury Hotel Collection: Enjoy exclusive privileges with the best rates, automatic room upgrades, free internet & breakfast, VIP guest status, late check-out and a complimentary US$ 25 food and beverage voucher. For details, visaluxuryhotels.com.
  2. Full Multi-Trip Travel Insurance: As a Signature cardholder, your insurance plan covers you (up to USD 500,000) on your international and domestic trips including lost/stolen baggage or money, delayed departure, medical expenses, repatriation/hospital expenses, personal liability and legal expenses. To register a claim, contact 80004413487 (UAE toll-free) or +61299471445 (overseas).
  3. Global Concierge Services: The 24-hour concierge provides a personal service to Visa Signature cardholders, taking care of all the details so they can simply take their seats and enjoy. Concierge hotlines: +971 4361 1234 / 80004413487
  4. Airport Lounge Access: Enjoy complimentary access to over 1,200 airport lounges 8 times per year
    • 1st Visit to the airport lounge in a calendar year is complimentary.
    • To utilize the subsequent complimentary visits in the same calendar year, spend criteria of foreign currency spend of USD 1 equivalent must be met on a merchant that is located outside UAE minimum 15 days prior to the lounge visit. If the spend criteria is not met, a charge of US $32 per usage will be levied to the card used for the lounge visit.
    5. New Update!
    Say goodbye to showing your Card. Say Hello to Visa Airport Companion!

    Starting October 1, 2024, you just need to use the Visa Airport Companion App for complimentary access to airport lounges. The app will replace the process of showing your Card for lounge access. Click here for more details.

    Download and register your Card on the Visa Airport Companion App today

    AppStore-Icon40px   GooglePlayStore-Icon40px

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Global Customer Assistance Service

Our multilingual VISA service representatives can:

  1. Block your account from fraudulent purchases within 30 minutes.
  2. Arrange for a replacement card to be sent to you within 3 working days.
  3. Provide for emergency cash to be collected from 270,000 locations worldwide.

Contact Numbers: UAE - 8000021 Ext. 8666540112 or place a collect call from anywhere in the world: +13039671090.


Buyers Protection

Buyers Protection provides you with an extra peace of mind when purchasing an eligible item.  Using your Visa Signature card or payment device to pay for an Eligible Item, purchased in-store or online, you will receive complimentary Buyers Protection Insurance, providing cover for theft, accidental damage or non-delivery of eligible purchases, subject to the Terms and Conditions of the policy. Visit https://ae.visamiddleeast.com/en_AE/pay-with-visa/find-a-card/signature.html for details.


VISA Signature Privileges

As a Signature Debit Cardholder, enjoy exclusive offers, tickets to special events and value-added benefits at travel, entertainment, retail, dining and a host of other establishments all around the world. For more, visit https://ae.visamiddleeast.com/en_AE/pay-with-visa/find-a-card/signature.html.

 

Roadside assistance

Never be stranded on the road without support with our complimentary roadside assistance up to 3 times per year.

The services that can be availed are as follows:

  1. Complimentary vehicle registration: Vehicle pick up and drop off (once a year) : Customers receive one round trip from their home to the nearest passing center for car registration purposes. Towing process only, excluding passing result and associated costs.
  2. Vehicle servicing- pick up and drop off (once a year): Customers enjoy a round trip from their home to the nearest dealer workshop for routine car servicing.
  3. Towing: Tow accident/damaged vehicles from the scene to the nearest workshop.
    Request available only if the vehicle is immobile.
  4. Fuel assistance: For vehicles out of fuel, 10 litres of petrol 92 is provided
    Petrol cost to be paid separately by the customer.
  5. Battery Boost: If the battery voltage is low, battery boosting services will be provided
  6. Flat tyre fixing: Flat tyres will be replaced with used ones, ensuring the spare tyre is in good condition.
  7. Lock-out service: Open door lock in case of forgetting car key inside locked car
    The service is provided only if the customer proves ownership of the car
  8. Off-road pull out: Rescue of vehicles stuck in sand, extracting them from desert environments.
  9. Free international driving license: Complimentary International Driving license for cardholders after collecting the needed documentation.

To avail these services, please contact the service provider through the below channels

  1. Whatsapp (for emergency car towing) - 600500372
  2. To speak with an agent - 600500372
28 July 2025

DIB Executes the First Islamic Finance Deal with Turkish Airlines

DIB Strengthens Global Agri-Financing with Participation in Landmark US$1.85 Billion Facility for Olam Agri

DIB Arranges Landmark US$1 Billion Sovereign Financing for the Government of Pakistan in Collaboration with Regional and International Financial Institutions

Thank You