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Platinum Debit Card

  • Purchase Protection
    On Your Payments
  • Global
    Customer Service

For Fees & Charges, click here

Global Customer Assistance Service

Our multilingual VISA service representatives can:

  1. Block your account from fraudulent purchases within 30 minutes.
  2. Arrange for a replacement card to be sent to you within 3 working days.
  3. Provide for emergency cash to be collected from 270,000 locations worldwide.

Contact Numbers: UAE - 8000021 Ext. 8666540112 or place a collect call from anywhere in the world: +13039671090.


Buyer's Protection

This feature is already built into your Platinum Debit Card and purchases are automatically covered for 90 days. For details and terms and conditions, please visit


Extended Warranty

Benefit from an automatic doubling of the manufacturer’s warranty (subject to a maximum of 24 months) against mechanical breakdown over and above the manufacturer’s warranty on new electrical household products when you shop with your Platinum Debit Card. To register a claim call +97145096111.


VISA Platinum Privileges

As a Platinum Debit Cardholder, enjoy exclusive offers and value-added benefits at travel, entertainment, retail, dining and a host of other establishments all around the world. For more, visit


One roadside assistance will be provided on charge of Transaction Protect Fee. Max cap of 3 services per year.

To avail these services, please email

Thank You